Terms & Conditions

Last Updated: January 2025

Welcome to RGB Lights Room. These Terms and Conditions ("Terms") govern your use of our website rgblightsroom.com (the "Website") and the purchase of products from our online store. By accessing or using our Website, you agree to be bound by these Terms.

Please read these Terms carefully before using our Service. If you do not agree with any part of these Terms, you must not use our Website or purchase our products.

1. General Information

RGB Lights Room is operated by:

2. Definitions

• "We," "Us," "Our" refers to RGB Lights Room
• "You," "Your" refers to the user or customer
• "Products" refers to RGB lighting products sold on our Website
• "Service" refers to our Website and all services provided
• "Order" refers to your request to purchase Products from us

3. Acceptance of Terms

By accessing our Website and placing an order, you confirm that:

• You are at least 18 years of age
• You have the legal capacity to enter into binding contracts
• You will provide accurate and complete information
• You accept these Terms and our Privacy Policy
• You will use the Website only for lawful purposes

4. Product Information

We strive to provide accurate product descriptions, specifications, and images. However:

• Product colors may vary slightly due to monitor settings
• We reserve the right to correct errors in product information
• Product specifications may change without notice
• Images are for illustrative purposes and may not represent exact products
• We do not warrant that product descriptions are complete or error-free

5. Pricing

All prices displayed on our Website are:

• In British Pounds Sterling (GBP)
• Inclusive of VAT where applicable
• Subject to change without notice
• Valid at the time of order placement

We reserve the right to:

• Modify prices at any time
• Offer promotions and discounts
• Correct pricing errors
• Cancel orders placed at incorrect prices

6. Orders and Payment

6.1 Order Process

When you place an order:

• You make an offer to purchase the Products
• We send you an order confirmation email
• A contract is formed when we dispatch the Products
• We reserve the right to refuse or cancel any order

6.2 Payment

Payment terms include:

• Full payment required at time of order
• We accept major credit/debit cards and other specified payment methods
• Payment is processed securely through third-party payment processors
• We do not store complete credit card information
• Your payment information is encrypted and secure

6.3 Order Acceptance

We reserve the right to refuse or cancel orders in the following circumstances:

• Product unavailability
• Pricing or product information errors
• Suspected fraudulent activity
• Inability to authorize payment
• Breach of these Terms
• Geographic restrictions

7. Shipping and Delivery

7.1 Shipping Policy

• We offer free standard shipping within the United Kingdom
• Delivery typically takes 2-3 business days
• Delivery times are estimates and not guaranteed
• We ship to UK addresses only (unless otherwise specified)
• A signature may be required upon delivery

7.2 Delivery Issues

If you experience delivery problems:

• Contact us within 7 days of expected delivery
• Provide your order number and details
• We will investigate and work to resolve the issue
• You are responsible for providing accurate delivery information

7.3 Risk of Loss

Risk of loss and title for Products pass to you upon delivery to the shipping carrier.

8. Returns and Refunds

Please refer to our separate Refund Policy for detailed information about returns, refunds, and exchanges. Key points include:

• 30-day return period for most products
• Products must be unused and in original packaging
• Proof of purchase required
• Certain items may be non-returnable
• Return shipping costs may apply

9. Warranties

9.1 Product Warranty

All products come with:

• A 2-year manufacturer's warranty
• Coverage for manufacturing defects
• Free repair or replacement of defective products
• Warranty terms as specified by the manufacturer

9.2 Warranty Exclusions

The warranty does not cover:

• Normal wear and tear
• Damage from misuse or abuse
• Unauthorized modifications
• Improper installation
• Accidents or external causes
• Commercial use (unless specified)

9.3 Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRODUCTS ARE PROVIDED "AS IS" WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• We are not liable for any indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid for the product
• We are not liable for delays or failures beyond our reasonable control
• We are not responsible for third-party websites or services
• We do not guarantee uninterrupted or error-free website operation

Nothing in these Terms excludes or limits our liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded by law

11. Intellectual Property

All content on our Website, including but not limited to:

• Text, images, graphics, logos
• Videos, audio files
• Software, code
• Product descriptions
• Trademarks and brand names

Are the property of RGB Lights Room or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not:

• Copy, reproduce, or distribute our content without permission
• Modify or create derivative works
• Use our trademarks or branding
• Reverse engineer any software
• Remove copyright or proprietary notices

12. User Conduct

When using our Website, you agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful code or viruses
• Attempt unauthorized access to our systems
• Interfere with website operation
• Engage in fraudulent activities
• Impersonate others
• Harass or abuse other users or our staff
• Use automated systems to access the Website

13. Privacy and Data Protection

Your use of our Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our Service, you consent to our data practices as described in the Privacy Policy.

14. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for:

• The content of third-party websites
• Privacy practices of external sites
• Products or services offered by third parties
• Any damages resulting from third-party interactions

15. Indemnification

You agree to indemnify and hold harmless RGB Lights Room, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of our Website
• Your breach of these Terms
• Your violation of any rights of another party
• Your negligence or misconduct

16. Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters
• War, terrorism, civil unrest
• Government actions or regulations
• Labor disputes
• Power outages or technical failures
• Pandemics or health emergencies
• Supplier failures

17. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective when posted on the Website. We will notify you of significant changes by:

• Updating the "Last Updated" date
• Posting a notice on our Website
• Sending an email notification (for material changes)

Your continued use of the Website after changes constitutes acceptance of the modified Terms.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be modified to reflect the parties' intention to the maximum extent permitted by law.

19. Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative.

20. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and RGB Lights Room regarding your use of the Website and purchase of Products.

21. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of our Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

22. Dispute Resolution

In the event of a dispute:

• Contact us first to resolve the matter informally
• We will attempt to resolve disputes through good faith negotiations
• If unresolved, disputes may be submitted to mediation
• Legal action may be pursued if alternative resolution fails

23. Consumer Rights

Nothing in these Terms affects your statutory rights as a consumer under UK consumer protection laws. If you are a consumer, you have legal rights in relation to products that are faulty or not as described. These Terms do not affect those rights.

24. Contact Information

By using our Website and Service, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.